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Terms of Service

MARKETING COMMUNICATIONS TERMS & CONDITIONS

Effective Date: May 29th, 2026

These Marketing Communications Terms & Conditions ("Terms") govern participation in email newsletters, promotional emails, and SMS/text message marketing programs offered by The Italian Cookie Company ("Company," "we," "us," or "our").

By subscribing to our email newsletter, joining our SMS marketing program, or otherwise opting in to receive marketing communications from us, you agree to these Terms.

CONSENT TO RECEIVE MARKETING COMMUNICATIONS

By providing your email address and/or mobile telephone number and affirmatively opting in, you consent to receive marketing and promotional communications from The Italian Cookie Company.

These communications may include:

  • Promotional offers and discounts

  • Product announcements

  • New product releases

  • Event notifications

  • Special promotions

  • Seasonal offers

  • Company news and updates

Consent to receive marketing communications is not a condition of any purchase.

EMAIL MARKETING PROGRAM

By subscribing to our email newsletter, you agree to receive recurring promotional and informational emails from us.

You may unsubscribe from email communications at any time by:

  • Clicking the "Unsubscribe" link included in any marketing email; or

  • Contacting us directly using the information provided below.

We will process unsubscribe requests in accordance with applicable law.

SMS/TEXT MESSAGE MARKETING PROGRAM

By providing your mobile phone number and expressly opting in, you agree to receive recurring automated marketing and promotional text messages from The Italian Cookie Company at the number provided.

  • Message frequency may vary.

  • Consent is not a condition of purchase.

  • Message and data rates may apply according to your mobile carrier plan.

You may receive messages regarding:

  • Promotions and discounts

  • New products and services

  • Store events

  • Limited-time offers

  • General marketing communications

OPTING OUT OF SMS MESSAGES

You may opt out of SMS communications at any time by replying: STOP

After you send STOP, you will receive one final confirmation message confirming your opt-out status.

For assistance, reply: HELP or contact us using the contact information listed below.

SUPPORTED CARRIERS

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is outside our control.

USER RESPONSIBILITIES

You represent that:

  • You are the authorized user of the email address and/or mobile phone number provided.

  • You are at least 18 years of age or have the consent of a parent or legal guardian.

  • The information you provide is accurate and current.

You agree to notify us if your contact information changes.

PRIVACY & SMS DATA PROTECTION

Information collected through our marketing programs is governed by our Privacy Policy.

Mobile Opt-in Data Protection: No mobile information or text messaging originator opt-in data and consent will be shared with, sold to, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes under any circumstances.

MODIFICATIONS TO THE PROGRAM

We reserve the right to modify, suspend, or terminate our email or SMS marketing programs at any time without prior notice.

We may also modify these Terms from time to time. Updated Terms will be posted on our website with a revised Effective Date.

DISCLAIMER

Marketing communications are provided on an "as-is" basis. We do not guarantee that communications will be uninterrupted, error-free, or delivered at any particular time.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, The Italian Cookie Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from participation in our marketing programs.

CONTACT INFORMATION

For questions regarding these Terms or our marketing communications, contact:

The Italian Cookie Company

633 11th Ave SW

Alabaster, AL 35007

Phone: 205.821.6798

Email: orders@theitaliancookiecompany.com

Website: www.theitaliancookiecompany.com

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles.

ACCEPTANCE OF TERMS

By subscribing to our email newsletter or SMS marketing program, you acknowledge that you have read, understood, and agree to these Terms.